Team Member- Sales Support Asia
Job Description
KEY Responsibilities :
- 1) Order Processing & Execution to achieve Budgeted Target
- Generating Sales Contract
- Communicating Dispatch date within four working days from order receipt.
- Arrangement for payments prior to dispatch
- 2) Sales Support & New Business Development
- Send quotation, samples & provide any other information about the product & services required by the
- customer.
- Support in arrangements of Trade Exhibitions.
- To communicate with the contacts received from various sources like participation in trade shows,
- embassies, internet websites etc.
- To Co-ordinate with Internal & External stakeholders.
- 3) To Improve Customer Satisfaction
- Attend Day to Day queries of the customer for order/ dispatch/ payment/ complaints, etc.
- Acknowledgement of mail within a specified response date
- 4) MIS Reports
- Monthly reports on Budget vs Actual Sales.
- List of Pending Orders to be sent to the customers on monthly basis.
- Prepare Market sentiments for Asia on monthly basis.
- Preparation of Annual Budget for Europe.
- To maintain Customer-wise Sales Tracking report.